| Issue ID | 973829 |
| Internal NHTSA # | 10507237 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2007 |
| File date | 18/02/13 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Purchased certified pre-owned car in june 2012. On or about feb 2013, car started having illuminating odor in the cabin that resembled fuel or anti-freeze. Garage and car odor was so bad it actually entered my home and i had to leave the garage door open to ventilate. Went on line and found other owners exhibiting exact defect. Took vehicle to mercedes dealer and was informed that a leak from the fuel tank was the cause and it was not from damage but from the sending unit and lines. The dealer informs me that the repair is not covered under the warranty and that it will cost $2100. 00 to fix. After reading the warranty and contacting mercedes directly, i contacted the dealer and informed them that it is a covered item and they should make the repair as a warrantied item. They re-checked with mercedes and called me back and stated that they had "did something in the system to make it reject" and it is a covered repair and will be fixed under the warranty. I am making this complaint because i believe that the replacement unit will be the same oem part that has not been modified to solve this failure from duplicating later. |
| Vehicle Mileage at Failure | 69200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTONIO, TX |
| VIN pattern | WDBUF56XX7BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |